Growtonomy is sold as a one-time licence for one Windows PC. If it does not work for you, you get your money back — we would rather refund a purchase than keep a customer who cannot use the product.

30-day refund window

Write to support@growtonomy.app within 30 days of your purchase and we will refund you in full. Include the email address you used at checkout, or your Gumroad order number, so we can find the order.

When a refund is issued

• the app does not install or does not start on your Windows 10 / 11 PC, and we cannot solve it together with you
• a defect stops you using the main features, and it is not fixed within a reasonable time
• you were charged twice, or charged after cancelling (there is no subscription — Growtonomy is a one-time payment)

What is not covered

• requests made more than 30 days after purchase
• a change of mind after the licence has been in use for a while — write to us anyway and we will see what we can do
• problems caused by running the app on hardware or a Windows version that does not meet the requirements: Windows 10 or 11, 64-bit

How it works

1. Email support@growtonomy.app with your order details and a short description of the problem.
2. We answer within 2 business days. Most issues are solved at that step, so we may ask for one or two details first.
3. If we refund, the money goes back through the original payment method used at checkout (Gumroad processes it, usually within 5–10 business days), and the licence key for that purchase is deactivated.

Chargebacks

Please contact us before opening a dispute with your bank or card issuer. A refund is faster for both of us, and an open dispute freezes the licence.

Statutory rights

Nothing in this policy removes any right you have under the consumer law of your own country.

Last updated: 6 October 2026